Video 1
Be Professional! Never say this at work!
Video Link: https://www.youtube.com/watch?v=0_6B6tlpIdM
Video 1 Questions
1) What should you say when someone asks you a question but you don't know the answer?
2) What should you say when someone is angry or disappointed by something?
3) What should you say when you are keeping someone waiting for you?
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